Get in Touch

We'd love to hear from you. Send us a message and we'll respond as soon as possible.

support@plantheaven.in
+91-80890-91113
16/960H, City Tower, Valanchery–Nilambur Road, Wandoor, Malappuram, Kerala, 679328
Monday - Friday: 10:00 AM - 5:00 PM

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Frequently asked questions

When will my order ship?

We dispatch in 1–2 business days. Orders placed before 10:00 AM (Mon–Sat) usually ship the same business day. No dispatch on Sundays/public holidays.
How long does delivery take?

Metro: 2–4 business days • Non-metro: 3–7 business days from dispatch. Tracking shared 12–24 hours after dispatch.
Which couriers do you use?

BlueDart (air where available/appropriate). Some pincodes go via Delhivery or DTDC.
Is shipping free?

Yes—Free Shipping Pan-India. No extra fees.
What’s your arrival protection?

Plants:7 days (transit damage/decline → replace/refund).

Seeds/Bulbs/Accessories:3 days (transit damage, wrong or missing → replace/refund).

Please include an unboxing video + photos and your Order ID.
Can I cancel my order?

Yes before dispatch. After dispatch, cancellations aren’t possible; please accept delivery and we’ll help under our Returns & Refunds / Replacement Policy.